Quercus Eight | CRM

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FTP & CRM

Customer Relationship Management


We have an online CRM allowing our clients 24-hour access to all aspects of their working projects. Very easy to view and download previous publication issues, project management alerts and access to production schedules and workflows.

The Steps


1.

Contact us to request an invite to join our CRM system

2.

You will receive an email invitation relating to your project.

3.

Click on the link to activate your account and set your own password.

4.

Login and start collaborating & sharing files with the Quercus Eight team.

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What is CRM



Customer relationship management (CRM) is a widely-implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes—principally sales activities, but also those for marketing, customer service, and technical support. The overall goals are to find, attract, and win new clients, nurture and retain those the company already has, entice former clients back into the fold, and reduce the costs of marketing and client service. Customer relationship management describes a company-wide business strategy including customer-interface departments as well as other departments.